Phase 01 — Scrypt Expand
Acquisition
Capture and follow up with every lead from WhatsApp, social, and walk-ins — automatically. No missed opportunities, no extra headcount.
- Unified inbox across all channels
- Auto-tagging by source and intent
- Follow-up sequences and booking prompts
- Post-visit review requests
Lead capture → Tag by source → Auto follow-up → Booking prompt → Review request
+10–20% booked appointments within 4–6 weeks
Phase 02 — Scrypt Nurture
Retention
Keep customers coming back with timely nudges and loyalty touchpoints — sent at the right moment, every time.
- Post-visit reminder cadences
- Lapsed customer win-backs
- Birthday and seasonal offers
- Quiet-hour guards — no late-night messages
Visit logged → Reminder timing → Personalised offer → Follow-up → Review or referral ask
+8–15% repeat visits within 2–3 months
Phase 03 — Scrypt Elevate
Combined + data-driven
Acquisition plus retention, with dashboards that show you exactly what's driving revenue — so you can double down on what works.
- Full funnel tracking across locations
- KPI alerts and experiment toggles
- Weekly dashboard updates
- Marketing attribution built in
Lead/visit → Journey tracking → KPI alerts → Experiment on/off → Weekly dashboard
Clarity on CAC and LTV, plus 5–10% uplift from controlled experiments
Phase 04 — Scrypt AI Custom
Bespoke AI
Custom AI agents that handle intake, routing, and support — with human oversight built in. Faster responses, lower handling cost.
- AI concierge chat and FAQ handling
- Smart lead qualification and routing
- Sentiment scoring and triage
- Full reasoning trail — no black boxes
Customer message → AI intake → Summarise + tag → Route to human or safe reply → Log
Faster response times, lower handling cost, more qualified handoffs